Our Total Call Quality Assurance Program


Our Technical Expertise
Customer Service Reps and Specialists Average over 7 Years Industry Experience
Local Systems Analysts and Trainers for Customized Post-Sale Support 2 Levels of Service Management with over 25 Years Combined.
3 Branch Offices

Our Total Call Quality Assurance Program
Customer Call-Back within One Hour
Guaranteed 4-hr. Response Time
Total Call Fixes it Right on the First Call
Periodic Maintenance is Matched to Volume, Maximizing your Uptime
Contracts can includes All Parts, Labor, Toner And Drums (Excludes Paper and Staples)
Performance Management Database Benchmarks your Machine with National population
Free Loaner Machine if a Critical Outage Exceeds 24 hours
Lifetime Repair & Replacement Warranty

Our Resources
Factory Training with Ongoing Skills Updates
Laptop Diagnostics and Online Solutions Database
Technical Escalation Support from Manufacturer Engineers
Local Dispatch and Customer Service Center (no voice mail)
Dedicated Vehicle Fleet